Quite possibly, 30% of problems require a simple fix such as topping up or resetting the boiler. Answer a few simple questions and we'll help you understand if you can fix it yourself without the need for a repair visit.
Yes, in most cases. 70% of problems are fixed within an hour, without parts or by replacing simple parts that we carry in our vans, at no extra charge. You won’t pay until after your visit is signed off by our technical team.
Yes, we’ll give you a no obligation fixed price after your diagnosis, from the price list below. If we can get the part easily we can fix it straight away, else we’ll order it in and fix it as soon as it’s available.
If it’s a bigger job requiring specific parts, we’ll give you a no obligation fixed price there & then to complete the job.
Fixed price, Parts included, No hidden extras
1 year workmanship guarantee
Parts covered by manufacturer warranty
These prices exclude your £89 inspection
Fixed price inc VAT
Plate Heat Exchanger
We never want to charge you for something you could fix yourself, so here are the most common easy fixes.
The most common boiler issue is loss of pressure. Often it simply requires you to top-up the pressure again, which is easy to do without an engineer.
If your radiators aren’t working at their best, it’s worth checking that they don’t need bleeding. This is another easy fix you can do without a repair visit.
Modern boilers shut down as soon as they detect an issue. It is simple to reset your boiler, but it can be a sign of an underlying issue.