BOXT Retail Ltd (“BOXT”) and all associated companies that are part of the Zuno Tech Group Ltd (“Zuno”) are committed to preventing modern slavery and human trafficking in all aspects of our business and supply chains. We recognise that modern slavery is a serious crime and a violation of fundamental human rights, and we are committed to conducting our business ethically, responsibly, and transparently.
BOXT operates in the United Kingdom and employs professional and administrative workers, all of whom are based in the UK. Our people are central to our success, and we are committed to maintaining a workplace that respects human rights and promotes dignity, equality, and fairness.
BOXT and Zuno are part of a group of businesses under HomeServe Ltd. and have an aligned approach to modern slavery with the Group’s standards and expectations.
BOXT has established a robust framework of policies and procedures designed to prevent modern slavery and human trafficking in our operations and supply chains. These policies are reviewed periodically and updated as required.
Key policies include:
Code of Conduct: Outlines our commitment to ethical and responsible business conduct and respect for human rights. Employees are required to confirm annually that they have read and complied with the Code.
Whistleblowing Policy: Provides clear procedures for raising concerns, ensures confidentiality, and confirms zero tolerance for retaliation.
Financial Crime Policies: Including anti-bribery, corruption, and anti-money laundering controls designed to prevent criminal activity linked to modern slavery.
All employees receive modern slavery awareness training during onboarding and have access to refresher training as required.
BOXT engages with a range of third-party suppliers and vendors, including:
Outsourced service providers
Software and hardware vendors
Cloud and hosted IT service providers
Professional services (legal, accounting, consulting, training, audit, banking)
Data providers
Office maintenance, cleaning, security, and utilities
Given the regulated nature of many of these sectors and the professional skills involved, we assess the overall risk of modern slavery within our core supplier base as low. However, we recognise that certain suppliers, such as office stationery and cleaning services, may present a relatively higher risk.
Supplier onboarding and vendor assessments consider modern slavery risks, including risks within suppliers’ own supply chains, although we acknowledge that visibility of extended supply chains remains limited. Where appropriate, we seek to use our influence to encourage responsible labour practices.
BOXT adopts a risk-based approach to managing modern slavery risks which require annual risk assessments to evaluate the nature and extent of potential exposure within our operations and supply chains.
Key areas of focus include:
Third-party supplier risk
Employment practices and worker protections
Geographic and sector-specific risks
Where risks or concerns are identified, we seek to take proportionate and appropriate action, including engagement with suppliers and escalation through governance channels.
BOXT also maintains an independent, confidential whistleblowing hotline available to employees, suppliers, and other stakeholders to report concerns, including suspected modern slavery or human trafficking.
BOXT recognises that modern slavery risks can evolve and is committed to continuous improvement. We assess the effectiveness of our approach through:
Regular review and enhancement of policies and procedures
Ongoing employee training and annual policy attestations
Active promotion and monitoring of the whistleblowing hotline
Operational risk reporting to senior management and the Board of Directors
Continuous development of vendor management and due diligence processes
These measures support our commitment to implementing effective systems and controls, and to maintaining transparency in line with our legal and ethical obligations.
This Modern Slavery Statement will be reviewed annually and updated as necessary to reflect changes in our business, supply chains, or risk profile. It will remain publicly accessible.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes BOXT’s slavery and human trafficking statement for the period 1 February 2026 to 31 January 2027. It was approved by the Zuno Tech Group Ltd. Board of Directors on 20th January 2026.