5 things you'll hear about BOXT that aren't true

Since opening our doors in 2017, we’ve been turning up the heat on the home installation world. Our fixed prices, quick installation time, and fair deals beat any boiler company on the market, including British Gas. As a result, we receive a lot of customers in disbelief at our competitive prices and simple process. So, allow us to address these suspicions once and for all…

1). Are we putting local engineers out of business?

Of course not. In fact, we’re doing the exact opposite. By assembling the best engineers in your local area, we have a community of Gas Safe Registered experts that are ready when you are. Providing jobs for the installers whenever they want and you excellent workmanship. 

2). Should you expect hidden charges further down the line?

You can stare at it all day, that price isn’t going to change. We understand why you might think there’s a catch. What with many home installation companies charging a substantial amount more. But there really isn’t. We like to keep our prices fair, fixed, and the lowest in the market - the price you see is the price you pay. 

3). Do you install within 24 hours?

We don’t like to keep you waiting because we understand that life with no hot water and heating is a pain. So, if you order by 3pm, we begin installing it for you the next working day, subject to availability. Most installation companies like to take their time, but not us. 

4). Do you sell smart thermostats?

Yes. Thanks to our partnership with tech giants Google, you have the option of buying a Google Nest Learning Thermostat as an upgrade with combi boilers. We also offer the Hive thermostat. That means you’ll have the most cutting edge smart thermostat technology at your fingertips. Welcome to the future of home upgrades.

5). Do we break our price match promise?

We don’t break any promises that we make. In fact, we’re so confident that we have the best prices in the market that if you find a fixed like-for-like price anywhere else, we’ll either beat it or give you a free £50 voucher if we can’t. 

Check out our price match promise page for more information.

Want to know more? Read all about how BOXT works.