BOXT Price Match Promise (the “Price Match Promise”)
Terms & Conditions
Promoter: BOXT Ltd (CRN: 08086606) 3320 Century Way, Thorpe Park, Colton, Leeds LS15 8ZB (“BOXT”)
The Price Match Promise is as follows:
If you find a Qualifying Product (defined below) cheaper elsewhere than the quote provided by BOXT; and
Produce a Qualifying Quote (defined below)
we will beat the like-for-like price by £50. For example, if you find an exact matching quote £50 cheaper elsewhere, we’ll lower our quote by £100.
By taking advantage of the Price Match Promise, you agree to be bound by these terms and conditions.
You must have a valid quote from BOXT by accurately completing the questions about your property on our website. Your quote from BOXT is a fixed price and is active for 30 days from the date issued.
Qualifying Products currently eligible for the Price Match Promise are limited to:
Boilers
Electric vehicle chargers
Air conditioning units (excluding multi-pack systems)
Heat pumps
For the avoidance of any doubt, the Price Match Promise does not currently apply to:
Solar panel installations (with or without battery storage)
Home battery storage installations
These products are currently excluded from the Price Match Promise due to market conditions and competitive pricing structures.
The Price Match Promise applies only to prices from websites or written quotations of from retailers or installers accepted at the sole discretion of Boxt and based in the UK selling products that must be available to purchase at the same time as the comparable product(s) from BOXT (“Competitor Products”).
The Price Match Promise does Not apply to Qualifying Products offered for sale at:
Auction sites
Bankrupt or clearance stock
Products not available for sale in the UK
Marketplace sellers, loyalty schemes, or reward-based pricing
Quotes with pricing errors
In certain circumstances, quotes with government grants or subsidies applied
The Price Match Promise is limited to one claim per household in any 90-day period.
Step 1: Get a fixed-price quote from our website for a Qualifying Product, inclusive of installation.
Step 2: If you’ve found a cheaper like-for-like price elsewhere for a Qualifying Product, of a Competitor approved at the sole discretion of Boxt, email [email protected] with:
Your BOXT quote (inclusive of any promotion codes or discounts applied)
A copy of the Competitor's fixed price quote (see paragraph Qualifying Products and Quotes below for qualifying requirements).
Your name and contact phone number.
Step 3: One of our engineers will contact you to either confirm the price-matched installation or discuss your claim further.
To be considered a Qualifying Quote for the Price Match Promise, the Competitor’s Quote must :
Be a fully itemised quotation, on a company letterhead
Clearly show all included items and the total price (inclusive of delivery and installation costs)
Be valid within the same date range as the BOXT quote.(Screenshots or text messages will not be sufficient.
“Like-for-like” product offerings including stating the brand and type of EV Charger and extras with those shown on the BOXT quotation and include installation;
The level of warranty offered on the EV Charger and would need to be “like-for-like” with that offered by BOXT as shown on the BOXT quotation; and
The product must be brand new, not returned stock, reconditioned or second-hand.
For comparative purposes, customers should refer to the BOXT quote issued following the complimentary home survey. This quote may vary from the quote given following the initial online survey;
“Like-for-like” product offerings including stating the brand and type of Heat Pump and extras with those shown on the BOXT quotation and include installation;
The level of warranty offered on the Heat Pump and would need to be “like-for-like” with that offered by BOXT as shown on the BOXT quotation; and
The product must be brand new, not returned stock, reconditioned or second-hand.
“Like-for-like” product offerings including stating the brand and type of Battery Storage and extras with those shown on the BOXT quotation and include installation;
The level of warranty offered on the Battery and would need to be “like-for-like” with that offered by BOXT as shown on the BOXT quotation; and
The product must be brand new, not returned stock, reconditioned or second-hand.
BOXT reserves the right to modify these terms and conditions, or withdraw this Price Match Promise promotion at any time. Any changes will be communicated to customers via the BOXT website or directly if an order has already been placed. BOXT Ltd reserves the right, at its sole discretion, to refuse the Price Match Promise if the claim is considered to be false.
For any queries regarding the sale or these terms and conditions, customers can contact BOXT customer support on [email protected].
BOXT will use any information which you provide or which we obtain from our dealings with you in accordance with its Privacy Policy and to administer the Promotion. BOXT’s Privacy Policy is available at https://www.boxt.co.uk/privacy-policy.
If any of these terms and conditions are found to be void or unenforceable, that term shall be deemed to be deleted and the remaining terms and conditions shall continue in full force and effect.
These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any dispute arising is subject to the non-exclusive jurisdiction of the courts of England and Wales.