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Everything you need to know about full boiler protection plans

It’s a situation that everybody hopes won’t happen but unfortunately things sometimes go wrong with your boiler, leaving you with no heating or hot water, and it somehow seems to happen at the most inconvenient time! With a full boiler protection plan you can have complete peace of mind knowing that you’re covered for unexpected boiler problems that may come along, so you can get it sorted and be back to normal as soon as possible.

What is a full boiler protection plan?

A full boiler protection plan generally gives complete protection for your heating system, covering the repair or replacement of a range of components, as well as including the annual boiler service.  

Who can utilise a full boiler protection plan?

A full boiler protection plan is ideal for anyone who wants the peace of mind knowing that their heating system is covered in the event of something going wrong, as well as keeping their manufacturer’s warranty valid and up-to-date.

They’re also a great option for landlords who want to know that their property is covered and they can look after their tenants, even if they can’t physically be at the premises themselves. 

What is covered by a full boiler protection plan?

What’s included within a plan will vary depending on the provider and the level of cover chosen, but usually it will include the annual boiler service, boiler and controls, and central heating (radiators, cylinders and valves), with the option to add extras such as plumbing, drains and electrics. The more that is covered under the plan the more expensive it will generally be.

With our Protect+ plan, BOXT customers are entitled to repair or replacement of:

✅ Flue, including the terminal

✅ Boiler controls, including the programmer, central heating pump, motorised zone valves and thermostats

✅ Gas supply pipe

✅ Radiators (repairs), radiator valves, expansion tank, bypass valves and auto air vent valves

✅ Pipework which forms your heating system

✅ Annual service

✅ Unlimited callouts where a visit to your home is required, and we will never charge a callout fee

✅ We also include a landlord gas safety certificate with our landlord cover

What is an annual boiler service? 

An annual boiler service involves an engineer checking your boiler to ensure that everything is working as it should be and keeping an eye out for any warning signs of things that could go wrong. Not only does this help you stay on top of your boiler health, but if you have a manufacturer’s warranty on your boiler then getting an annual service is usually required to maintain the validity. Find out more about annual boiler services here.

How do I use my full boiler protection plan?  

If you have a BOXT Protect+ plan and need to arrange a repair, simply give us a call on 0800 193 7777 or use our Live Chat to talk directly with one of our expert team who will happily assist you.

Explore our home cover plans

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