Ryan Gill, Engineer
31 Jan : Updated 31 Jan ● 2 min read
Efficient, simple, and convenient - at BOXT we don’t do surveys. We feel this just prolongs the process and that’s the last thing you need when you’re living without hot water or heating.
Which is why we ask you to send us photos. Once you’ve purchased your new boiler from us you'll receive an order confirmation email. In this email, it tells you all the details of your order and includes the link ‘send us your photos’. Simply click on the link then just follow the steps.
Here’s what we need:
Alternatively, you can send your photos over to [email protected] with the same images attached - along with your order confirmation number and postcode.
It’s important you send your photos by 3pm on the day before your installation day. Without them we might not be able to complete your installation. And if that happens, you could be charged. If you’re having any problems, our engineers on our Live Chat are more than happy to help.
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