Laura Kenny, VP of Marketing
31 Jan : Updated 31 Jan ● 2 min read
We know that the world still isn’t quite back to normal, and we want to reassure you that at BOXT we are continuing to follow the latest government guidance to ensure your safety and the safety of our engineers. Your happiness is our priority and we will do everything we can to make you as comfortable as possible during your installation.
Before Your Installation
If you or a member of your household is suffering from COVID19 or self isolating when you are due to have your installation, please just let us know either by calling 0800 193 7777 or use our LiveChat and our team will happily re-arrange your installation day.
Our engineers will take every precaution to ensure that everyone is kept safe whilst they are working within your property. If you have any additional concerns or requests for our engineers to adhere to, please let us know and we will do everything we can to accommodate those for you.
We designed the BOXT experience so that we don’t need to visit your home to provide a quote which means our engineers only visit your home when they arrive to carry out your installation. Our approach is highly beneficial in the current circumstances as it reduces the number of people entering your home and limits the potential of infection.
We are continuing to follow government advice and we ask that you remain vigilant and take the necessary measures to protect yourself and others.