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Book your Heat Link replacement visit

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Book your free home visit in minutes
All work is audited by our technical team

It's as easy as...

Enter your Google case number & answer a few questions about your home-0
Choose a date & book your Heat Link replacement visit-1
A BOXT engineer will visit to replace your Heat Link for free-2

Enter your Google case number & answer a few questions about your home

Choose a date & book your Heat Link replacement visit

A BOXT engineer will visit to replace your Heat Link for free

Enter your Google case number & answer a few questions about your home

Choose a date & book your Heat Link replacement visit

A BOXT engineer will visit to replace your Heat Link for free

Frequently asked questions

Will you replace my Heat Link for free?

Yes, you won’t have to pay anything to replace your Heat Link. To be eligible, you should have already contacted Google Nest customer care and received an email with a Google case number. You’ll be asked to enter this number when booking.

Why do I book through BOXT?

We’ve partnerned with Google to provide you with access to our experienced and trained engineers to deliver Heat Link services. Simply book your replacement visit online and we’ll get your system back up and running in no time.

Do I need to source the replacement part?

No, we’ve got that covered. If you’re without heating and hot water, we may visit once to get your system working, and then again once the parts are available to replace your Heat Link and get your Nest Thermostat up and running again.

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Replaced by a highly qualified BOXT engineer.

Our BOXT engineers have all the skills and qualifications required to install and repair the latest Google Nest devices. Their work is audited by our expert team at BOXT HQ to maintain the highest standards and all work is covered by our 1 year workmanship guarantee.

You’re only a few steps away from a nice warm home